Welcome to the HRD Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please check Knowledge Base

prior to entering support tickets!

Because we continually include bug-fixes with each release, we will recommend that you upgrade to our most recent build as part of the trouble-shooting process.

Software updates are available at: https://www.ham-radio-deluxe.com

IMPORTANT: Please note our support hours. Our support technicians are available to respond during these hours.

Monday - Friday 9 am to 6 pm Eastern Time
Closed: Saturday, Sunday and U.S.A. Holidays