Frequently Asked Questions

Uninstalling multiple versions of HRD
Last Updated 2 years ago

Rule out conflicts that may arise from having multiple versions of Ham Radio Deluxe installed.  Please do the following:

Look in Add/Remove Programs and see if you have more than one version of Ham Radio Deluxe installed. If so, please proceed with the following steps:

- backup your log (this is a safety precaution; this process should not damage your log or settings)
- uninstall ALL versions of Ham Radio Deluxe in Add/Remove Programs
- uninstall anything that says "HRD Logbook" in Add/Remove Programs
- remove any remaining desktop shortcuts related to HRD
- remove any remaining Start Menu items related to HRD
- delete any remaining Ham Radio Deluxe folders under c:\program files (x86)
- install the latest version of HRD
- in the unlikely event that your log does not appear automatically, restore your log using the backup/restore function

This process does not remove your log, settings, or license key information.

Report back to us and let us know if the problem you reported is resolved.

Support Staff
HRD Software, LLC

Website: http://www.hrdsoftwarellc.com
Support: http://tickets.hrdsoftwarellc.com
Forums: http://forums.hrdsoftwarellc.com
YouTube Channel: http://www.youtube.com/hrdsoftware

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